The world of work and organization has become increasingly demanding and turbulent as firms respond to forces of globalization, the introduction of new technology, requirements to increase revenues while decreasing costs, and the needs of a more diverse workforce, while building organizational capability. Most organizations can acquire or copy technology, manufacturing processes, products and business strategies. However, human resource management practices and organizational culture are difficult to copy and represent a truly unique competitive advantage. It first illustrates why and how human resource management practices become a competitive advantage. These practices are also reviewed in an international context, an increasingly important reality as business become more global. organizational resource is human.
Ronald J. Burke
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