Performance measurement and management control are critical components of improving organizational performance. But, researchers have historically had little success in determining the specific actions that lead to superior performance. After several decades of research in this area, we have few clear conclusions. But, recently researchers have provided some clarity. Managers and researchers have more carefully collected and analyzed data to better understand the most effective management control and performance measurement mechanisms to drive and measure superior organizational performance. This book contains a compendium of some of the excellent papers presented at a workshop on Performance Measurement and Management Control: Superior Organizational Performance in September, 2003.
Marc J. Epstein and Jean-Francois Manzoni
Performance Measurement and Management Control, Volume 14
Emerald Group Pub.| 2004 | ISBN-10: 0762311223 | 464 pages | PDF | 2.2 MB
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