Chase, Jacobs and Aquilano - Operations Management for Competitive Advantage, 11th Edition

This provides a current and thorough introduction to the concepts, processes, and methods of managing and controlling operations in manufacturing or service settings. The text provides comprehensive coverage, from high-tech manufacturing to high touch services with a balanced treatment. Chase, Jacobs, and Aquilano also thoroughly integrates and discusses current issues such as globalization; supply chain strategy, E-business, and ERP.Richard B Chase, F. Robert Jacobs, Nicholas J Aquilano,

Publisher:   McGraw-Hill/Irwin; 806 p; 2005
ISBN / ASIN:   0073121665
EAN:   9780073121666

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